What Happens on Completion Day When Selling a Property

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What Happens on Completion Day When Selling a Property

Completion day is the final stage of the selling process and the point at which legal ownership of your property transfers to the buyer. It is an exciting moment and a significant milestone, but it can also feel stressful if you are unsure what happens on completion day, how the completion process works, or what timings to expect. Understanding the completion day timeline helps sellers prepare properly, avoid delays and ensure the day runs smoothly.

This guide explains what happens on completion day when selling a property in England and Wales, from early morning fund transfers to key collection and confirmation of completion.

What completion day actually means

Completion day is the working weekday agreed as the completion date when contracts are exchanged. Once exchanged and contracts are in place, the transaction becomes legally binding. On completion day, the purchase money is transferred from the buyer to the seller through their respective solicitors, legal ownership changes hands, and the buyer becomes the legal owner of the property.

In most cases, exchange and completion are separate dates, although same-day exchange and completion can happen for chain free or cash buyer transactions. Regardless of structure, completion is the final step in the conveyancing process.

The role of solicitors on completion day

The seller’s solicitor and the buyer’s conveyancing solicitor manage the legal transfer of ownership and all fund transfers. The buyer’s solicitor requests the required funds from mortgage lenders or confirms cleared funds from a cash buyer before completion day. These funds include the remaining balance of the purchase price after the deposit already paid at the exchange.

The seller’s solicitor prepares completion statements in advance. These statements show the sale price, outstanding mortgage redemption figures, estate agent fees, legal costs and any remaining funds due to the seller. Where a mortgage exists, the seller’s solicitor also requests a redemption certificate from the mortgage provider to confirm the exact amount needed to repay the loan on completion.

What happens on the morning of completion day

Completion day usually begins with final checks by both the buyer’s and seller’s solicitors. The buyer’s conveyancer ensures mortgage completion statements are correct and that the banking system is ready for transferring money. The seller’s solicitor confirms completion statements and outstanding invoices.

Fund transfers normally begin in the morning. The buyer’s solicitor sends the purchase money by same-day electronic transfer to the seller’s solicitor. These transfers move through the UK banking system and can take a few hours, particularly where there is a property chain involving other parties such as a first buyer, third buyer or onwards purchase.

How long the completion takes and expected timings

Most completions happen between late morning and early afternoon, with early afternoon being common for confirming completion. Delays can occur if multiple transactions rely on each other in a property chain, if a mortgage lender releases funds late, or if the banking system experiences slow processing.

There is no fixed minimum period for fund transfers on completion day, but sellers should be prepared for completion to happen at any point during normal banking hours. This is why removal services are often booked with flexibility rather than a fixed collection time.

Confirming completion and legal ownership

Completion is confirmed when the seller’s solicitor confirms receipt of the purchase money. Once receipt is confirmed, both the buyer and seller are notified that completion has happened. At this point, legal ownership transfers to the buyer, and the seller must vacate the old property.

The buyer’s solicitor then deals with post-completion matters such as submitting the Stamp Duty Land Tax return and registering the buyer as the new legal owner with HM Land Registry, in line with guidance published by HM Land Registry.

Keys, moving out and practical arrangements

Keys are released once completion is confirmed. If an estate agent is involved, key collection is usually arranged through them. Sellers should ensure the property is fully vacated, cleaned and ready for handover, with all important documents left as agreed.

Removal companies should be booked with awareness that completion confirmation may come later than expected. Building insurance responsibility transfers to the buyer on completion.

What happens to the seller’s money after completion

After completion, the seller’s solicitor uses the purchase money to repay the mortgage provider using the redemption certificate, settle estate agent fees and pay outstanding invoices. Any remaining balance is then transferred to the seller, usually on the same day or shortly after.

If the seller is buying a new property on the same day, these remaining funds may be used as part of a simultaneous exchange and completion or onwards purchase within the same property transaction.

Completion day when there is a chain

In a property chain, completion happens sequentially. Funds move from the first-time buyer or cash buyer up the chain, with each solicitor confirming receipt before releasing funds onwards. This is why chain falls can cause delays and why completion day timelines vary. Clear communication between solicitors, estate agents and buyers is essential to prevent issues.

Completion day for sellers

Many sellers ask what happens on completion day if funds are delayed. If money arrives late in the afternoon, completion can still happen provided funds clear before banks close. If completion does not happen, the buyer may be in breach of contract.

Another common concern is whether sellers can stay in the property after completion. Once completion happens, the buyer owns the property, and the sellers must vacate unless a formal agreement exists.

For first-time sellers, it is also important to understand that completion is separate from exchange and that ownership only changes on completion, not when contracts are exchanged. Detailed guidance on the legal stages is available from the Law Society.

Why expert support matters on completion day

Completion is the final stage of the selling process, but it depends on accurate legal work, timely fund transfers and coordination between multiple parties. An experienced estate agent plays a vital role in managing communication, confirming completion and ensuring keys are released smoothly.

Parkgate Property Group is recognised for guiding sellers through every stage of completion day, working closely with solicitors and other parties to reduce risk and ensure a successful outcome. For more advice on selling your home and navigating completion with confidence, speak to Parkgate Property Group.

Conclusion

Understanding what happens on completion day when selling a property removes uncertainty and allows sellers to plan effectively. From fund transfers and mortgage redemption to key collection and legal transfer, completion is the final milestone in the conveyancing process. With the right preparation and expert support, completion day can be a smooth and rewarding conclusion to your property sale.

Disclaimer

This article is provided for general information only and does not constitute legal or financial advice. Property transactions are subject to UK regulations, and individual circumstances may vary. Sellers should always seek advice from a qualified conveyancing solicitor or regulated property professional before making decisions.

Twickenham Services profile pictureTwickenham Services
09:03 06 Feb 25
Great communication and customer service from Daisy makes our job much easier. Parkgate estate agents are always a pleasure to deal with.
Stuart Smallwood profile pictureStuart Smallwood
11:01 03 Feb 25
Valeriya M profile pictureValeriya M
07:45 28 Aug 24
Thank you to the Park gate team for a smooth process, always on the spot and available to help.
Sarah Druce profile pictureSarah Druce
13:51 06 Aug 24
It is a pleasure to work with Parkgate. They have supported us all the way through from booking our initial viewing all the way through to managing the rental we are in now. Mark Langham was so quick to help us with our application, provide feedback from landlord on our approval, and get us through the process to secure the tenancy.

Jonathan is our managing agent, and he regularly check in to see how things are going and are quick to respond with any issues. They have also scheduled maintenance and painting for us and have made recommendations and advocated on our behalf to the landlord for additional maintenance and improvements.
Gergana Filipova profile pictureGergana Filipova
11:43 01 Aug 24
Mo Stenhouse profile pictureMo Stenhouse
10:12 01 Aug 24
I've used Parkgate in Richmond for over 15 years now. They have always found excellent tenants for my properties. They never fail to be friendly, supportive and very professional. Any queries or concerns I may have are instantly responded to. Can highly recommend them.
I cooperate with the agency as a tenant and completely pleased with the service of its agents. They are always ready to help with any property issue as soon as possible, promptly reply and react to any kind of enquiry. Special thanks to Jola for her pleasant communication style!
Erol Morgül profile pictureErol Morgül
04:43 27 Jul 24
We purchased a house recently with Parkgate by a perfect service. I was in contact with Jonathan and Klaudia who are really professionals. They were easy to reach, fast acting and especially fair and honest. They were so straight forward that we managed the completion within a very short period. I reached them so easy whenever I need to talk over the phone or in person. I will never forget Klaudia’s good luck to us at the first viewing of property. We decided to buy at that first day and all was done so fast. They carried out all paper works so smooth and clear. I would highly recommend Parkgate. Thanks again to Jonathan and Klaudia.
KGuys Guys profile pictureKGuys Guys
18:14 26 Jul 24
I live in St Margarets road Parkgate is the one of the absolute greatest estate agents. I'd like to thank you to Susie and Jola for all your help these past few months. Your hard work helped me to get my dream home, and I couldn't be more grateful or excited about milestone. Thank you again for all your care and attention. You guys are the best!
Ben Shore profile pictureBen Shore
17:00 26 Jul 24
Really pleased with Parkgate. They manage my flat in Richmond. Because they're local they actually visit the flat regularly and use trusted local suppliers to deal with issues / maintenance etc. I find they are a reliable and easy agency to deal with, which reduces stress. Strongly recommend!
Emre Ovacık profile pictureEmre Ovacık
08:38 01 Sep 23
Very responsive, informative and always kind people. We didn't have much time, but they helped us with creating some time in their agenda and squeezing us in. We rented our place just in time, thanks to them.
Branka Obradovic profile pictureBranka Obradovic
12:21 22 Feb 23
Parkgate has been my agent of choice for a number of years now and has secured good tenants for my properties. They are hard working, respond in a timely manner and best of all are always friendly rather than aggressive or overbearing, which is the case with many of their competitors.
Jorge Rodriguez profile pictureJorge Rodriguez
15:01 02 Feb 23
Excellent service throughout.
We rented a property that they manage for 4 years.
Parkgate team is very professional and approachable. Way better than dealing with a big agency, they offer a more personal approach, always available and willing to solve any issues.
From the tenancy agreement to handing the property back, it has been a real pleasure working with them.
Catherine Brown profile pictureCatherine Brown
12:16 30 Aug 22
I have had an eight year relationship with Parkgate, in fact they originally sold my flat to me 12 years ago in Putney. Their service and professionalism is unrivalled. They managed the leasing of my flat from 2014 and assisted me to negotiate the successful sale just now in 2022. Chris has been there throughout with an open door and no request too trivial to assist. Klaudia negotiated my sale and worked with amazing tenacity throughout. I would not hesitate to recommend Parkgate to anyone in the Putney/Richmond area, they know their stuff.
Ali Champkins profile pictureAli Champkins
10:16 31 Jan 22
We have had a wonderful experience with Parkgate and would highly recommend them. Chris was brilliant on the valuation - what we liked is he was totally honest about our chances of selling and gave us the positives and negatives about our property (such as facing a council estate!). Other agents tend to just gush over the good bits which is great, but actually not that helpful.

The selling process was great - we were given good feedback from the viewings and got the price we wanted within about 8 weeks.

We really have nothing but praise for Klaudia and Chris, it's been really enjoyable, easy and stress free and we will be recommending Parkgate to all our friends in the area and our building.

***** Thank you! *****