Parkgate Estate Agents Richmond - AllAgent Awards Shortlist

Industry insights

Shortlisted for the allAgent Customer Experience Best Estate Agent in Richmond for 2021

, , ,

Hot on the heels of the hat trick of awards for our brilliant team in September, we’ve been shortlisted for this year’s allAgent Awards as Best Estate Agent in Richmond for Customer Experience for both sales and lettings.

James Bennett won the Gold award, Klaudia Osiecka won the Silver award and Susie Hart took the Bronze for a clean sweep in Richmond for lettings in 2021. The allAgent People Awards for Outstanding Customer Experience are awarded every year across the UK to people who gain an exceptional level of customer feedback.

Whilst we don’t chase awards it is quite brilliant to be recognised within the estate agent sector for the service we provide. The three team awards are a welcome addition to the twelve Best Agent allAgent awards we have won over the last three years.

A Family Business Since 1976

Since we started in 1976, we have always put our clients at the centre of everything we do. Our focus on delivering an outstanding customer experience has been recognised many times, achieving awards for best letting agent 8 times in a row and having achieved an overall 5-star rating on the allAgent site thanks to 305 5-star reviews left by our customers.

Our allAgent scores of 98.5% valuation accuracy and a 98.5% fee satisfaction rating and an amazing 99% of customers would recommend us says a lot about the dedication of our brilliant team.

Awards that Recognise Great Service

allAgent’s is the UK’s largest customer property review website, and their free awards platform provides a unique opportunity for estate agents and their teams to be recognised for the level of service they achieve.

Essentially everyone on the allAgent’s directory can be automatically entered into the awards and scored on the quality of the reviews left by their customers. The sheer scale of the awards makes it the ‘UK’s largest free customer awards scheme for the property industry’.

We’ll Keep You Posted

The awards are taking place on the 12th November in London. We have everything crossed and hope to add to the tally already won by our three team members. We will keep you posted on how we do.

To find out about our services and experience our brilliant team for yourself, please get in touch with Parkgate Estates on 0208 940 2991.

Emre OvacıkEmre Ovacık
08:38 01 Sep 23
Very responsive, informative and always kind people. We didn't have much time, but they helped us with creating some time in their agenda and squeezing us in. We rented our place just in time, thanks to them.
Branka ObradovicBranka Obradovic
12:21 22 Feb 23
Parkgate has been my agent of choice for a number of years now and has secured good tenants for my properties. They are hard working, respond in a timely manner and best of all are always friendly rather than aggressive or overbearing, which is the case with many of their competitors.
Jorge RodriguezJorge Rodriguez
15:01 02 Feb 23
Excellent service throughout.We rented a property that they manage for 4 years.Parkgate team is very professional and approachable. Way better than dealing with a big agency, they offer a more personal approach, always available and willing to solve any issues.From the tenancy agreement to handing the property back, it has been a real pleasure working with them.
Catherine BrownCatherine Brown
12:16 30 Aug 22
I have had an eight year relationship with Parkgate, in fact they originally sold my flat to me 12 years ago in Putney. Their service and professionalism is unrivalled. They managed the leasing of my flat from 2014 and assisted me to negotiate the successful sale just now in 2022. Chris has been there throughout with an open door and no request too trivial to assist. Klaudia negotiated my sale and worked with amazing tenacity throughout. I would not hesitate to recommend Parkgate to anyone in the Putney/Richmond area, they know their stuff.
Ali ChampkinsAli Champkins
10:16 31 Jan 22
We have had a wonderful experience with Parkgate and would highly recommend them. Chris was brilliant on the valuation - what we liked is he was totally honest about our chances of selling and gave us the positives and negatives about our property (such as facing a council estate!). Other agents tend to just gush over the good bits which is great, but actually not that helpful.The selling process was great - we were given good feedback from the viewings and got the price we wanted within about 8 weeks.We really have nothing but praise for Klaudia and Chris, it's been really enjoyable, easy and stress free and we will be recommending Parkgate to all our friends in the area and our building.***** Thank you! *****