Seller's Pack Explained

Industry insights

Seller’s Pack Explained: Documents You Need to Sell Your House

Quick Answer: A seller’s pack is a collection of essential documents needed to sell a house in England. It typically includes proof of ownership, HM Land Registry title documents, an Energy Performance Certificate (EPC), property information forms (TA6) and a fittings and contents form (TA10). Additional paperwork, such as building regulations certificates, planning permissions and leasehold management information, may also be required. Preparing these documents early can help prevent conveyancing delays, answer buyers’ enquiries and make the property selling process smoother.

Selling your home involves more than finding a buyer and agreeing an asking price. Before the sale can progress, you will need to provide important paperwork confirming ownership, the property’s condition and any legal arrangements affecting it.

With our seller’s pack explained guide, you can understand which documents are needed to sell a house in England, where to find them and how preparing early can help avoid unnecessary conveyancing delays.

Whether you’re selling a family home in Richmond, a leasehold flat in Putney or a property in Sheen or Mortlake, having the right documents ready can make the process more straightforward.

What Is a Seller’s Pack When Selling a House?

A seller’s pack is a collection of documents used to provide essential information about a property during the selling process. It typically includes proof of ownership, property information forms, an Energy Performance Certificate (EPC) and relevant planning or building regulations paperwork. Leasehold properties usually require additional documents about the lease and management arrangements.

The term seller’s pack is commonly used as a convenient description rather than the name of one compulsory, standardised document.

Your conveyancing solicitor will help identify which paperwork applies to your property and prepare the legal documents required for the transaction.

Organising these documents before accepting an offer can help your solicitor respond to enquiries more efficiently and give prospective buyers greater confidence in the information provided.

What Documents Do You Need to Sell a House?

The documents needed to sell a house in England depend on its ownership, age, condition and history. Most sellers will need identification, ownership information, property disclosure forms and an EPC. Additional paperwork may be necessary if the property is leasehold, has undergone building work or is subject to particular legal restrictions.

House Selling Documents Checklist

Use this practical checklist when preparing your seller’s pack:

Ownership and identity

  • Proof of identity and address
  • HM Land Registry title register and title plan
  • Details of any outstanding mortgage
  • Relevant ownership or title documents

Property information

  • Property information form (TA6 or applicable equivalent)
  • Fittings and contents form (TA10 or applicable equivalent)
  • Energy Performance Certificate, unless exempt
  • Information about disputes, boundaries and rights affecting the property

Building work and improvements, where applicable

  • Planning permission documents
  • Building regulations completion certificates
  • FENSA or other relevant glazing compliance certificates
  • Electrical installation certificates
  • Boiler installation records and servicing information
  • Guarantees and warranties for completed work
  • Party wall agreements and listed building consent

Leasehold properties

  • Lease and any variations
  • Leasehold information form (TA7 or applicable equivalent)
  • Leasehold management information pack
  • Ground rent and service charge statements
  • Buildings insurance and relevant management information

Not every document is legally required for every sale. Your solicitor will establish what applies to your circumstances.

Which Legal Documents Are Required When Selling a Property?

The main legal documents establish ownership, describe the property and provide information needed for the sale contract. Your solicitor or licensed conveyancer normally obtains or checks title information, helps you complete the relevant forms, prepares the draft contract and responds to enquiries raised by the buyer’s solicitor.

Property Title Deeds and HM Land Registry Documents

Property title documents establish who owns the property and identify important rights or restrictions.

For registered properties, the HM Land Registry title register generally records ownership details, tenure, charges and certain restrictions. The title plan identifies the property’s general boundaries.

Your solicitor can obtain official copies from HM Land Registry.

If the property is unregistered, original deeds and other historical ownership documents may be required. These should be discussed with your conveyancer early.

Property Information Form (TA6)

The TA6 property information form helps sellers disclose relevant information about their home.

Depending on the form version and transaction, it covers matters such as:

  • Boundary responsibilities and disputes
  • Neighbour disagreements
  • Building work and alterations
  • Guarantees and warranties
  • Environmental matters and flooding
  • Utilities and services
  • Notices and other matters affecting the property

Complete this form carefully and accurately. Incorrect or misleading answers can create disputes or legal consequences after completion.

Fittings and Contents Form (TA10)

The TA10 form identifies which items will remain at the property and which will be removed.

This can include kitchen appliances, curtains, carpets, fitted wardrobes, light fittings and garden equipment.

Clear information helps prevent disagreements about what is included in the agreed purchase price.

Draft Contract and Sale Memorandum

Once an offer is accepted, the estate agent generally issues a memorandum of sale recording the agreed transaction details and the parties’ contact information.

The seller’s solicitor then prepares the draft contract and supporting documents for the buyer’s conveyancer.

A memorandum of sale does not itself make the property transaction legally binding. In a typical residential sale in England, the parties become contractually committed when contracts are exchanged.

Which Certificates Do You Need When Selling a House?

An Energy Performance Certificate is generally required when marketing a residential property in England, unless an exemption applies. Other certificates, including electrical, gas, window installation and building regulations records, may be relevant depending on the property’s history, work undertaken and whether it has been rented out.

Energy Performance Certificate (EPC)

An EPC assesses a property’s energy efficiency and provides a rating from A to G.

For most residential sales, the seller must have a valid EPC or commission one before marketing begins.

EPCs are generally valid for ten years, provided the certificate remains applicable. You can check whether your home has one through the official government EPC register.

If a new certificate is needed, it must be produced by an accredited energy assessor.

Gas and Electrical Safety Certificates

A gas safety certificate is not automatically a universal legal requirement for every owner-occupied house sale. However, buyers may request available inspection or servicing records.

Landlords have separate gas safety responsibilities, so sellers of rented properties should confirm their obligations.

Similarly, an Electrical Installation Condition Report (EICR) is not generally mandatory simply because an owner-occupied home is being sold.

Nevertheless, an existing EICR or electrical installation certificate can help answer questions about the property’s electrical system.

Building Regulations and Planning Permission

If you’ve completed an extension, loft conversion, structural alteration or other significant building work, your buyer’s solicitor may request evidence that relevant permissions and approvals were obtained.

Documents may include planning permission, building regulations approval, completion certificates and listed building consent where applicable.

Replacement windows may also require evidence of compliance, such as a FENSA certificate or local authority building control documentation.

Where paperwork is missing, your solicitor can explain whether replacement records, further investigation or another appropriate solution may be available.

Guarantees and Home Improvement Records

Warranties and guarantees may provide reassurance about work carried out at the property.

Examples include damp-proofing guarantees, roof warranties, new-build structural warranties and records of major installations.

Check whether any guarantee is transferable to a new owner and whether its conditions have been satisfied.

What Extra Documents Are Needed to Sell a Leasehold Property?

Selling a leasehold property usually involves additional paperwork covering the lease, ground rent, service charges, buildings insurance and management arrangements. The buyer’s solicitor needs this information to understand the property’s ongoing costs, restrictions and obligations. Obtaining management information early can help reduce delays.

Leasehold Information Pack

A leasehold information pack, sometimes called a management pack, is generally obtained from the freeholder, managing agent or relevant management company.

It may include:

  • Service charge accounts and budgets
  • Ground rent information
  • Buildings insurance details
  • Planned major works
  • Arrears and outstanding payments
  • Management company information
  • Requirements for notices, consents or certificates

The precise documents depend on the development and management arrangements.

Lease Terms and Remaining Lease Length

Your solicitor will also need to confirm the remaining lease term, ground rent provisions and any restrictions affecting the property.

A short lease or complicated lease provisions may affect mortgage availability, buyer interest or negotiations.

If you’re selling a leasehold flat in Putney, Richmond, Sheen or Mortlake, requesting the relevant management information as early as possible can be particularly useful.

Shared Ownership Properties

Shared ownership sales may require additional documents from the housing association or other relevant provider.

These can include details of your ownership share, nomination arrangements, resale procedures and any required valuation.

Contact the provider before marketing so you understand the applicable restrictions and process.

Where Can You Find Missing House Selling Documents?

Missing paperwork does not necessarily prevent a property sale, but it should be identified promptly. Your solicitor can help establish whether documents can be retrieved from HM Land Registry, the local authority, the original installer, a managing agent or another relevant organisation.

Common starting points include:

Missing documentWhere to check
Title register or title planHM Land Registry
EPCGovernment EPC register
Planning permissionLocal council planning department
Building control certificateLocal authority or relevant building control body
Window compliance certificateFENSA or a relevant installer/scheme
Electrical certificateOriginal registered electrician or contractor
Leasehold management documentsFreeholder or managing agent
New-build warrantyDeveloper or warranty provider

If an important certificate cannot be found, avoid assuming that indemnity insurance will automatically resolve the problem.

Indemnity insurance may be suitable in certain circumstances, but it does not establish that building work is safe or compliant. Your solicitor should assess the available options before any approach is made to an authority or third party.

When Should You Prepare Your Seller’s Pack?

Ideally, you should begin preparing your seller’s pack before putting your property on the market. An EPC must normally be available or commissioned before marketing, while gathering ownership, building work and leasehold records early allows time to address missing information before the buyer’s solicitor raises enquiries.

A practical approach is to organise your paperwork in three stages.

Before Marketing

Arrange your property valuation, choose an estate agent and instruct a conveyancing solicitor.

Check your EPC status and gather ownership records, planning documents, certificates and warranties.

If you’re selling a leasehold property, ask your solicitor when to request the management pack.

After Accepting an Offer

Your estate agent will normally prepare the memorandum of sale.

Your solicitor will assemble the contract papers, obtain relevant title information and ask you to complete the property information and fittings forms.

The buyer’s solicitor will review the documents and raise any necessary enquiries.

Before Exchange and Completion

Your solicitor will work towards resolving outstanding enquiries, agreeing the contract and arranging the necessary financial and completion details.

The buyer’s conveyancer will also review searches and mortgage requirements.

Once contracts are exchanged, the completion date becomes contractually agreed. On completion, the remaining purchase money is transferred, and the keys are released in accordance with the agreed arrangements.

How Can You Avoid Delays When Selling Your House?

You can reduce avoidable conveyancing delays by instructing a solicitor early, gathering accurate paperwork and responding promptly to enquiries. Particular attention should be given to missing building regulations certificates, leasehold management information, ownership discrepancies and incomplete property disclosures.

Common mistakes include leaving paperwork until after an offer is accepted, providing inconsistent answers and overlooking alterations carried out by previous owners.

If you’re unsure whether a document is relevant, tell your solicitor rather than leaving the issue undisclosed.

Preparing your home for sale also involves setting an appropriate asking price and presenting the property effectively. For more guidance, read our step-by-step guide to selling your house.

Ready to Sell Your Property in South West London?

Preparing your seller’s pack is an important part of getting your home ready for the market. By organising documents early and working with the right professionals, you can approach the selling process with greater clarity and confidence.

At Parkgate Estate Agents, we support homeowners selling properties across Richmond, Putney, Sheen, Mortlake and surrounding parts of South West London.

Our property selling services include valuations, marketing guidance, professional photography and ongoing support throughout the sales process.

If you’re considering selling your home, contact our team to arrange a free property valuation and discuss your next steps.

Disclaimer: This article provides general information about selling residential property in England. It is not legal, financial or tax advice. Documentation requirements vary according to property type, ownership and individual circumstances. Consult a qualified solicitor or licensed conveyancer for advice about your transaction.

Hanna S. profile picture
Hanna S.
2 weeks ago
Really happy with our experience with this independent estate agency. From the start, communication was clear, easy, and transparent, which made the whole process feel very straightforward. They were always proactive, quick to respond, and genuinely helpful whenever we had questions. We felt well looked after throughout and would happily recommend them.
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Sarah Tong
1 month ago
Very nice and efficient agent. Best view and renting experience ever! Very human and friendly.
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Marie Rocha
1 month ago
I lived in my apartment for almost six years and was very happy there. The Parkgate Estate Agents Richmond staff were always friendly, helpful and quick to respond whenever there was an issue. I always felt very well looked after by both the agency and my landlord. I was genuinely sad to leave such a lovely home and wish the new tenant many happy years there. I would definitely recommend the agency. ⭐⭐⭐⭐⭐
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Matt Parfitt
2 months ago
Audrey and Chris have been fantastic. Best agency I’ve worked with.
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Bruno Bouget
2 months ago
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Lakhan Nath
3 months ago
Parkgate are a top end letting agent and property management provider. Their combined years of experience shines through in every interaction I have had as a tenant. I would consider them and their service throughout - very thoughtful, well organised and efficient. They come highly recommended thanks to Chris, Marc and Audrey.
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Peter Hussey
4 months ago
I have worked with Jonathon and the Parkgate team for over 15 years. I have always found the them one of the most professional and friendly teams that I work with. I have worked with a lot of estate agents in Richmond and when I needed to rent out my own property in Richmond I had no hesitation in choosing Parkgate who provided a great service all the way through the process. On both professional and personal grounds I can highly recommend Parkgate to anyone needing property advice in Richmond.
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mark dial
4 months ago
I've recently completed on a flat purchase thanks in large part to Klaudia. This was a tricky purchase but was helped along by Klaudia's professionalism. Will happily use Parkgate again
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Mike Hiscox
4 months ago
I’ve been working with Parkgate for over 3 years now, and they are easily one of the best agencies I’ve ever worked with. As a contractor, you get a proper look at how an estate agent actually runs behind the scenes, and these guys are the real deal. They are completely honest and straightforward to deal with, which isn't always easy to find in this industry. When a maintenance issue comes up, they handle it efficiently—no messing around or dragging their feet, they just want the job done right for their tenants and landlords. Super professional, always pay on time, and just really good, genuine people to work with. If you're looking for an agency you can actually trust, I can't recommend them enough.
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D K
5 months ago
We’ve been tenants with Parkgate for close to 5 years and into our third tenancy renewal now. They’ve been nothing short of amazing and incredibly helpful. Being a family run business, they really do take care of their customers and there’s never this feeling that you talk to a different person every time you contact them, and that no one really cares. That’s how pretty much every chain agency in London works. Chris and his reliable team have always been super fast to respond, very happy to help and incredibly accommodating. I highly recommend Parkgate to anyone thinking of renting or buying.
Great communication and customer service from Daisy makes our job much easier. Parkgate estate agents are always a pleasure to deal with.
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Stuart Smallwood
2 years ago
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Valeriya M
2 years ago
Thank you to the Park gate team for a smooth process, always on the spot and available to help.
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Sarah Druce
2 years ago
It is a pleasure to work with Parkgate. They have supported us all the way through from booking our initial viewing all the way through to managing the rental we are in now. Mark Langham was so quick to help us with our application, provide feedback from landlord on our approval, and get us through the process to secure the tenancy. Jonathan is our managing agent, and he regularly check in to see how things are going and are quick to respond with any issues. They have also scheduled maintenance and painting for us and have made recommendations and advocated on our behalf to the landlord for additional maintenance and improvements.
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Gergana Filipova
2 years ago
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Mo Stenhouse
2 years ago
I've used Parkgate in Richmond for over 15 years now. They have always found excellent tenants for my properties. They never fail to be friendly, supportive and very professional. Any queries or concerns I may have are instantly responded to. Can highly recommend them.
I cooperate with the agency as a tenant and completely pleased with the service of its agents. They are always ready to help with any property issue as soon as possible, promptly reply and react to any kind of enquiry. Special thanks to Jola for her pleasant communication style!
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Erol Morgül
2 years ago
We purchased a house recently with Parkgate by a perfect service. I was in contact with Jonathan and Klaudia who are really professionals. They were easy to reach, fast acting and especially fair and honest. They were so straight forward that we managed the completion within a very short period. I reached them so easy whenever I need to talk over the phone or in person. I will never forget Klaudia’s good luck to us at the first viewing of property. We decided to buy at that first day and all was done so fast. They carried out all paper works so smooth and clear. I would highly recommend Parkgate. Thanks again to Jonathan and Klaudia.
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KGuys Guys
2 years ago
I live in St Margarets road Parkgate is the one of the absolute greatest estate agents. I'd like to thank you to Susie and Jola for all your help these past few months. Your hard work helped me to get my dream home, and I couldn't be more grateful or excited about milestone. Thank you again for all your care and attention. You guys are the best!
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Ben Shore
2 years ago
Really pleased with Parkgate. They manage my flat in Richmond. Because they're local they actually visit the flat regularly and use trusted local suppliers to deal with issues / maintenance etc. I find they are a reliable and easy agency to deal with, which reduces stress. Strongly recommend!
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Emre Ovacık
3 years ago
Very responsive, informative and always kind people. We didn't have much time, but they helped us with creating some time in their agenda and squeezing us in. We rented our place just in time, thanks to them.
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Branka Obradovic
4 years ago
Parkgate has been my agent of choice for a number of years now and has secured good tenants for my properties. They are hard working, respond in a timely manner and best of all are always friendly rather than aggressive or overbearing, which is the case with many of their competitors.
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Jorge Rodriguez
4 years ago
Excellent service throughout. We rented a property that they manage for 4 years. Parkgate team is very professional and approachable. Way better than dealing with a big agency, they offer a more personal approach, always available and willing to solve any issues. From the tenancy agreement to handing the property back, it has been a real pleasure working with them.
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Catherine Brown
4 years ago
I have had an eight year relationship with Parkgate, in fact they originally sold my flat to me 12 years ago in Putney. Their service and professionalism is unrivalled. They managed the leasing of my flat from 2014 and assisted me to negotiate the successful sale just now in 2022. Chris has been there throughout with an open door and no request too trivial to assist. Klaudia negotiated my sale and worked with amazing tenacity throughout. I would not hesitate to recommend Parkgate to anyone in the Putney/Richmond area, they know their stuff.
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Ali Champkins
5 years ago
We have had a wonderful experience with Parkgate and would highly recommend them. Chris was brilliant on the valuation - what we liked is he was totally honest about our chances of selling and gave us the positives and negatives about our property (such as facing a council estate!). Other agents tend to just gush over the good bits which is great, but actually not that helpful. The selling process was great - we were given good feedback from the viewings and got the price we wanted within about 8 weeks. We really have nothing but praise for Klaudia and Chris, it's been really enjoyable, easy and stress free and we will be recommending Parkgate to all our friends in the area and our building. ***** Thank you! *****