British Property Awards 2022 - Gold Winner

Industry insights

Parkgate win British Property Awards Best Letting Agent for 2022

Parkgate have just won the British Property Award for Richmond, for the
second successive year.

Their team performed outstandingly throughout the extensive judging
period, which focused on customer service levels.

Parkgate have now been shortlisted for a number of national awards
which will be announced shortly.

The British Property Awards provide agents throughout the UK with an
invaluable opportunity to compare the service that they provide against
the service provided by their local, regional and national competition.

Agents who go that extra mile and provide outstanding levels of
customer service are rewarded with our accolade, which acts as a
beacon to highlight these attributes to their local marketplace.

About the British Property Awards

THE BRITISH PROPERTY AWARDS are one of the most inclusive estate agency
awards providers as they do not charge to enter. This has enabled their award to be
structured in a manner that ensures maximum participation, on average judging over
90% of agents that meet their minimum criteria on a local level.

The team personally mystery shops every estate agent against a set of 25 criteria to
obtain a balanced overview of their customer service levels. The judging criteria is
periods to ensure that agents have been rigorously and fairly judged.

Robert McLean from The British Property Awards said “Our awards have been
specifically designed to be attainable to all agents, removing common barriers to entry,
such as cost, to ensure that we have the most inclusive awards. Our awards have also been designed to remove any opportunity for bias or manipulation.

If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service
levels that they have demonstrated across a prolonged period of time. Winning agents
should be proud that their customer service levels provide a benchmark for their local,
regional and national competition”.

Get on the market with Parkgate

For more information about selling your property in Richmond, Twickenham, Sheen, Mortlake and Putney, please get in touch with our multi award-winning team at Parkgate Estates on 0208 940 2991.

Get an instant online property valuation

Find out how much your home could be worth in the current marketplace by using our free and instant online valuation.

Moving to Richmond?

Parkgate Estates are a leading independent award-winning estate agent, covering Richmond, Putney, Twickenham, Sheen and Mortlake. The Parkgate team can help you find the ideal property to buy or let. We all know the area really well and can provide a comprehensive overview for you.

Talk to a member of the Parkgate team today and register with us: 020 8940 2991.

Emre OvacıkEmre Ovacık
08:38 01 Sep 23
Very responsive, informative and always kind people. We didn't have much time, but they helped us with creating some time in their agenda and squeezing us in. We rented our place just in time, thanks to them.
Branka ObradovicBranka Obradovic
12:21 22 Feb 23
Parkgate has been my agent of choice for a number of years now and has secured good tenants for my properties. They are hard working, respond in a timely manner and best of all are always friendly rather than aggressive or overbearing, which is the case with many of their competitors.
Jorge RodriguezJorge Rodriguez
15:01 02 Feb 23
Excellent service throughout.We rented a property that they manage for 4 years.Parkgate team is very professional and approachable. Way better than dealing with a big agency, they offer a more personal approach, always available and willing to solve any issues.From the tenancy agreement to handing the property back, it has been a real pleasure working with them.
Catherine BrownCatherine Brown
12:16 30 Aug 22
I have had an eight year relationship with Parkgate, in fact they originally sold my flat to me 12 years ago in Putney. Their service and professionalism is unrivalled. They managed the leasing of my flat from 2014 and assisted me to negotiate the successful sale just now in 2022. Chris has been there throughout with an open door and no request too trivial to assist. Klaudia negotiated my sale and worked with amazing tenacity throughout. I would not hesitate to recommend Parkgate to anyone in the Putney/Richmond area, they know their stuff.
Ali ChampkinsAli Champkins
10:16 31 Jan 22
We have had a wonderful experience with Parkgate and would highly recommend them. Chris was brilliant on the valuation - what we liked is he was totally honest about our chances of selling and gave us the positives and negatives about our property (such as facing a council estate!). Other agents tend to just gush over the good bits which is great, but actually not that helpful.The selling process was great - we were given good feedback from the viewings and got the price we wanted within about 8 weeks.We really have nothing but praise for Klaudia and Chris, it's been really enjoyable, easy and stress free and we will be recommending Parkgate to all our friends in the area and our building.***** Thank you! *****
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