Industry insights

FROM DRAB TO FAB: CHECK OUT OUR OFFICE MAKEOVER!

We’ve just completed a remarkable transformation of our estate agent office in Richmond, and we’re excited to share the results with you. Our once drab workspace has undergone a complete makeover, breathing new life into our professional environment. This renovation has revamped our office decor and altered our approach to customer experience and team productivity.

In this blog, we’ll take you through our journey of office renovation, from the initial decision to refurbish to the final touches of interior design. We’ll showcase the key features that have turned our space into a modern estate agents hub, including our commitment to sustainability and eco-friendly choices. Get ready to be inspired as we reveal how our office makeover has enhanced our ability to attract customers and create a welcoming atmosphere for clients and staff.

EMBRACING CHANGE: WHY WE DECIDED TO RENOVATE

Our decision to renovate our office was driven by a desire to create a space that reflects our commitment to excellence and innovation in the property market. We recognised that our workspace significantly impacts our team’s productivity, client perceptions, and overall business success. With this in mind, we embarked on a journey to transform our office into a modern, efficient, and welcoming environment.

BOOSTING TEAM MORALE

We understand that a well-designed office can significantly impact team morale. By creating different zones within our workspace, we’ve allowed our employees to work in a way that suits them best. Some areas encourage collaboration, while others offer quiet spaces for focused work. This flexibility has helped reduce workplace stress and foster a positive culture where colleagues can work together productively.

We’ve also paid close attention to lighting, knowing its significant role in mood and productivity. Our new office design incorporates ample natural light, complemented by adjustable artificial lighting, to enhance visual comfort and promote a positive atmosphere.

ENHANCING CLIENT IMPRESSIONS

First impressions matter, and we wanted our office to make a lasting positive impact on our clients. Our renovated space reflects our brand ethos and values, signalling our attention to detail and commitment to excellence. From the moment clients step into our reception area, they’re greeted by a warm and inviting atmosphere that sets the tone for our professional relationships.

We’ve incorporated our company logo, corporate colours, and brand motifs throughout the office, consistently representing our identity. The new layout and aesthetics speak volumes about our work culture and priorities, helping build trust and credibility with potential clients and job seekers.

IMPROVING WORKFLOW EFFICIENCY

A key driver for our renovation was to enhance our operational efficiency. We’ve optimised our office layout to create a more cohesive and convenient space, making it easier for our team to do their jobs effectively. This includes implementing efficient storage solutions and upgrading our IT infrastructure and electrical systems.

By embracing this change and renovating our office, we’ve created a more appealing workspace and invested in our company’s future. The transformation has energised our team, impressed our clients, and positioned us for continued success in the competitive property market.

THE MAKEOVER PROCESS: FROM CONCEPT TO COMPLETION

Our office makeover journey has been an exciting and transformative experience. We’ve embraced the “out with the old and in with the new” concept to create an uplifting, contemporary, and welcoming space.

UTILISING OUR PROJECT MANAGEMENT/REFURBISHMENT SKILLS

We started the process by assembling our team of experts and local network of tradespeople. This collaborative approach ensured we had the right skills to turn our vision into reality. We developed a comprehensive budget, considering materials, labour, and potential unforeseen expenses, all of which were expertly administered by Parkgate Estate Agents project managers.

SELECTING MATERIALS AND FINISHES

Choosing the suitable materials and finishes was crucial to achieving our desired aesthetic. We opted for a mix of durable and stylish options, focusing on easy-to-clean surfaces and sustainable choices. Our new feature staircase and flooring are stunning focal points, while upgraded IT, electrics, and lighting enhance functionality.

MANAGING THE RENOVATION TIMELINE

We implemented a phased approach to minimise disruption, allowing us to continue operations during the renovation. We held regular meetings with contractors to track progress and address any challenges promptly. We kept our team informed and engaged throughout the process, soliciting their feedback to ensure the new space met everyone’s needs.

A significant part of our makeover involved decluttering and repurposing underutilised areas. We transformed our dark storage basement into a vibrant, split-level office environment, maximising our available space and creating a more dynamic workplace.

FUNCTIONAL MEETS FABULOUS WITH SUSTAINABILITY IN DESIGN: ECO-FRIENDLY CHOICES

In our office makeover, we’ve embraced sustainability as a core principle. We’ve made conscious choices to reduce our environmental impact while creating a modern, efficient workspace.

A GREENER OFFICE

We’ve implemented several green practices to minimise waste and promote sustainability. We’ve introduced an office-wide recycling programme, placing bins throughout the space to encourage proper waste disposal. We’re also moving towards a paperless workflow, utilising digital tools to reduce our paper consumption. We’ve set our printers to double-sided, black and white printing by default for unavoidable printing. These small changes are making a big difference in our overall environmental footprint.

CONCLUSION

Our office makeover has brought about a remarkable transformation, turning our once drab workspace into a vibrant, contemporary environment.

This journey from concept to completion has been exciting, showcasing our project management skills and attention to detail. The new split-level office environment has maximised our space and created a dynamic workplace.

Our investment in cutting-edge technology and sustainable practices positions us well for the future, ensuring we can continue to provide top-notch service to our clients while minimising our environmental footprint.

If you want to learn more about our full project management/refurbishment service, pop into our office to see the refurb for yourself or get in touch today and ask for Chris.

Twickenham Services
09:03 06 Feb 25
Great communication and customer service from Daisy makes our job much easier. Parkgate estate agents are always a pleasure to deal with.
Stuart Smallwood
11:01 03 Feb 25
Valeriya M
07:45 28 Aug 24
Thank you to the Park gate team for a smooth process, always on the spot and available to help.
Sarah Druce
13:51 06 Aug 24
It is a pleasure to work with Parkgate. They have supported us all the way through from booking our initial viewing all the way through to managing the rental we are in now. Mark Langham was so quick to help us with our application, provide feedback from landlord on our approval, and get us through the process to secure the tenancy.Jonathan is our managing agent, and he regularly check in to see how things are going and are quick to respond with any issues. They have also scheduled maintenance and painting for us and have made recommendations and advocated on our behalf to the landlord for additional maintenance and improvements.
Gergana Filipova
11:43 01 Aug 24
Mo Stenhouse
10:12 01 Aug 24
I've used Parkgate in Richmond for over 15 years now. They have always found excellent tenants for my properties. They never fail to be friendly, supportive and very professional. Any queries or concerns I may have are instantly responded to. Can highly recommend them.
I cooperate with the agency as a tenant and completely pleased with the service of its agents. They are always ready to help with any property issue as soon as possible, promptly reply and react to any kind of enquiry. Special thanks to Jola for her pleasant communication style!
Erol Morgül
04:43 27 Jul 24
We purchased a house recently with Parkgate by a perfect service. I was in contact with Jonathan and Klaudia who are really professionals. They were easy to reach, fast acting and especially fair and honest. They were so straight forward that we managed the completion within a very short period. I reached them so easy whenever I need to talk over the phone or in person. I will never forget Klaudia’s good luck to us at the first viewing of property. We decided to buy at that first day and all was done so fast. They carried out all paper works so smooth and clear. I would highly recommend Parkgate. Thanks again to Jonathan and Klaudia.
KGuys Guys
18:14 26 Jul 24
I live in St Margarets road Parkgate is the one of the absolute greatest estate agents. I'd like to thank you to Susie and Jola for all your help these past few months. Your hard work helped me to get my dream home, and I couldn't be more grateful or excited about milestone. Thank you again for all your care and attention. You guys are the best!
Ben Shore
17:00 26 Jul 24
Really pleased with Parkgate. They manage my flat in Richmond. Because they're local they actually visit the flat regularly and use trusted local suppliers to deal with issues / maintenance etc. I find they are a reliable and easy agency to deal with, which reduces stress. Strongly recommend!
Emre Ovacık
08:38 01 Sep 23
Very responsive, informative and always kind people. We didn't have much time, but they helped us with creating some time in their agenda and squeezing us in. We rented our place just in time, thanks to them.
Branka Obradovic
12:21 22 Feb 23
Parkgate has been my agent of choice for a number of years now and has secured good tenants for my properties. They are hard working, respond in a timely manner and best of all are always friendly rather than aggressive or overbearing, which is the case with many of their competitors.
Jorge Rodriguez
15:01 02 Feb 23
Excellent service throughout.We rented a property that they manage for 4 years.Parkgate team is very professional and approachable. Way better than dealing with a big agency, they offer a more personal approach, always available and willing to solve any issues.From the tenancy agreement to handing the property back, it has been a real pleasure working with them.
Catherine Brown
12:16 30 Aug 22
I have had an eight year relationship with Parkgate, in fact they originally sold my flat to me 12 years ago in Putney. Their service and professionalism is unrivalled. They managed the leasing of my flat from 2014 and assisted me to negotiate the successful sale just now in 2022. Chris has been there throughout with an open door and no request too trivial to assist. Klaudia negotiated my sale and worked with amazing tenacity throughout. I would not hesitate to recommend Parkgate to anyone in the Putney/Richmond area, they know their stuff.
Ali Champkins
10:16 31 Jan 22
We have had a wonderful experience with Parkgate and would highly recommend them. Chris was brilliant on the valuation - what we liked is he was totally honest about our chances of selling and gave us the positives and negatives about our property (such as facing a council estate!). Other agents tend to just gush over the good bits which is great, but actually not that helpful.The selling process was great - we were given good feedback from the viewings and got the price we wanted within about 8 weeks.We really have nothing but praise for Klaudia and Chris, it's been really enjoyable, easy and stress free and we will be recommending Parkgate to all our friends in the area and our building.***** Thank you! *****