Parkgate Estate Agents in Richmond - Landlord top tips to get tenants

Industry insights

Landlords these are the top five priorities London tenants want from your rental property

We’ve just won The British Property Award for Best Letting Agent in Richmond for 2023. Its the third year we’ve won. It has got us thinking about what makes us different as a lettings agent. The private rented sector has developed and changed significantly in recent years but reliable service and working with excellent landlords are two things we’ve managed to get right. As available property continues to be constrained it’s not a time for complacency for Landlords, and it’s more important than ever that you do everything in your power to entice prospective tenants.

While priorities might change dependant on whether you are renting to short or long-term tenants, here at Parkgate Estates we’ve compiled some of the top factors that tenants will consider when searching for a rental property in Richmond, Putney and the surrounding South London areas.

Is the property clean and well looked after?

This goes without saying, but tenants will be looking for a clean and tidy home that’s in a good state of repair.

Long-term tenants may also consider the age of the property, as an older building could have more problems than a newer build. If you have an older property, it’s worth taking the time out to identify any potential issues and getting them fixed before the start of the tenancy.

Is the property in a good location?

Whether they are renting or buying, the location of a property is likely to be a key factor for most people. However, different types of tenants will have different priorities when it comes to location. As a landlord, you will want to consider your target demographic and what will be most important to them, listing the benefits that your property has to offer.

For example, if your rental property is in Richmond – which is in close proximity to Kingston University – you could focus on attracting student tenants by pointing out the nightlife and proximity to the campuses.

If you’re renting to families, however, highlight the local schools, shops and transport links in suburban areas such as Mortlake. It’s also worth thinking about the safety of the area you’ll be renting in when deciding which demographic to target.

Is the property safe enough?

Speaking of safety, there are some legal obligations that landlords have to meet in order to ensure a tenant’s well-being. Many tenants will consider how safe the rental property is closely, and with an increasing amount of legislation being placed on the lettings industry, landlords must ensure they have covered the following:

  • smoke and carbon monoxide alarms
  • electrical safety checks
  • minimum energy efficiency standards

There are also small, cost-effective ways to make your rental property safe for all tenant types.

Does the property allow pets?

With people starting to rent for longer, they are more likely to want some home comforts in their rental property, and this may include keeping pets

Of course, allowing pets is completely up to the landlord, and many are hesitant to do so for fear of carpets, soft furnishings and furniture being damaged.

However, there are ways to mitigate the risk of potential damage by adding a pet surcharge, and most landlord insurance policies will also include pet damage as standard.

If you take the right steps to implement a pet-friendly policy, you can broaden your pool of prospective tenants, making your property more attractive.

Is the landlord friendly and reliable?

Even if you have all of the other factors of the property covered, tenants could still hesitate on choosing your rental property if they cannot gauge how you are as a landlord.

Tenants will be looking for a friendly landlord who they can feel confident will respond to requests or enquiries promptly and professionally. In doing so, tenants will feel more appreciated and cared for. By being courteous, flexible and transparent, you’re far more likely to hold onto your tenants for the long-term.

What’s more, many renters will prefer the rental property to be fully managed by a local reputable letting agency. This is because it gives them peace of mind that there is a team of professionals managing their tenancy who will be readily available to help in the event that they have a problem or query. Working with a letting agent can help you to manage your property effectively, while also allowing you to keep your tenants happy and satisfied.

For more information on letting your property in Richmond, Sheen, Mortlake and Putney, please get in touch with us on 020 8940 2991.

Also, if you would like to know how much your rental property could be worth on the current market, you can request a free and instant online lettings valuation.

Get on the market with Parkgate

For more information about selling your property in Richmond, Twickenham, Sheen, Mortlake and Putney, please get in touch with our multi award-winning team at Parkgate Estates on 0208 940 2991.

Get an instant online property valuation

Find out how much your home could be worth in the current marketplace by using our free and instant online valuation.

Moving to Richmond?

Parkgate Estates are a leading independent award-winning estate agent, covering Richmond, Putney, Twickenham, Sheen and Mortlake. The Parkgate team can help you find the ideal property to buy or let. We all know the area really well and can provide a comprehensive overview for you.

Talk to a member of the Parkgate team today and register with us: 020 8940 2991.

Photo by Scott Graham on Unsplash

Twickenham Services
09:03 06 Feb 25
Great communication and customer service from Daisy makes our job much easier. Parkgate estate agents are always a pleasure to deal with.
Stuart Smallwood
11:01 03 Feb 25
Valeriya M
07:45 28 Aug 24
Thank you to the Park gate team for a smooth process, always on the spot and available to help.
Sarah Druce
13:51 06 Aug 24
It is a pleasure to work with Parkgate. They have supported us all the way through from booking our initial viewing all the way through to managing the rental we are in now. Mark Langham was so quick to help us with our application, provide feedback from landlord on our approval, and get us through the process to secure the tenancy.Jonathan is our managing agent, and he regularly check in to see how things are going and are quick to respond with any issues. They have also scheduled maintenance and painting for us and have made recommendations and advocated on our behalf to the landlord for additional maintenance and improvements.
Gergana Filipova
11:43 01 Aug 24
Mo Stenhouse
10:12 01 Aug 24
I've used Parkgate in Richmond for over 15 years now. They have always found excellent tenants for my properties. They never fail to be friendly, supportive and very professional. Any queries or concerns I may have are instantly responded to. Can highly recommend them.
I cooperate with the agency as a tenant and completely pleased with the service of its agents. They are always ready to help with any property issue as soon as possible, promptly reply and react to any kind of enquiry. Special thanks to Jola for her pleasant communication style!
Erol Morgül
04:43 27 Jul 24
We purchased a house recently with Parkgate by a perfect service. I was in contact with Jonathan and Klaudia who are really professionals. They were easy to reach, fast acting and especially fair and honest. They were so straight forward that we managed the completion within a very short period. I reached them so easy whenever I need to talk over the phone or in person. I will never forget Klaudia’s good luck to us at the first viewing of property. We decided to buy at that first day and all was done so fast. They carried out all paper works so smooth and clear. I would highly recommend Parkgate. Thanks again to Jonathan and Klaudia.
KGuys Guys
18:14 26 Jul 24
I live in St Margarets road Parkgate is the one of the absolute greatest estate agents. I'd like to thank you to Susie and Jola for all your help these past few months. Your hard work helped me to get my dream home, and I couldn't be more grateful or excited about milestone. Thank you again for all your care and attention. You guys are the best!
Ben Shore
17:00 26 Jul 24
Really pleased with Parkgate. They manage my flat in Richmond. Because they're local they actually visit the flat regularly and use trusted local suppliers to deal with issues / maintenance etc. I find they are a reliable and easy agency to deal with, which reduces stress. Strongly recommend!
Emre Ovacık
08:38 01 Sep 23
Very responsive, informative and always kind people. We didn't have much time, but they helped us with creating some time in their agenda and squeezing us in. We rented our place just in time, thanks to them.
Branka Obradovic
12:21 22 Feb 23
Parkgate has been my agent of choice for a number of years now and has secured good tenants for my properties. They are hard working, respond in a timely manner and best of all are always friendly rather than aggressive or overbearing, which is the case with many of their competitors.
Jorge Rodriguez
15:01 02 Feb 23
Excellent service throughout.We rented a property that they manage for 4 years.Parkgate team is very professional and approachable. Way better than dealing with a big agency, they offer a more personal approach, always available and willing to solve any issues.From the tenancy agreement to handing the property back, it has been a real pleasure working with them.
Catherine Brown
12:16 30 Aug 22
I have had an eight year relationship with Parkgate, in fact they originally sold my flat to me 12 years ago in Putney. Their service and professionalism is unrivalled. They managed the leasing of my flat from 2014 and assisted me to negotiate the successful sale just now in 2022. Chris has been there throughout with an open door and no request too trivial to assist. Klaudia negotiated my sale and worked with amazing tenacity throughout. I would not hesitate to recommend Parkgate to anyone in the Putney/Richmond area, they know their stuff.
Ali Champkins
10:16 31 Jan 22
We have had a wonderful experience with Parkgate and would highly recommend them. Chris was brilliant on the valuation - what we liked is he was totally honest about our chances of selling and gave us the positives and negatives about our property (such as facing a council estate!). Other agents tend to just gush over the good bits which is great, but actually not that helpful.The selling process was great - we were given good feedback from the viewings and got the price we wanted within about 8 weeks.We really have nothing but praise for Klaudia and Chris, it's been really enjoyable, easy and stress free and we will be recommending Parkgate to all our friends in the area and our building.***** Thank you! *****