Parkgate estates - allAgent Awards 2021

Industry insights

It’s a Double Double in the 2021 allAgents Awards for Best Sales and Lettings Estate Agent

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Hot on the heels of the hat-trick of lettings team awards in the allAgents Customer Experience Awards in September, we have more good news.

We are delighted to announce that the Parkgate team have won four awards in the allAgents Estate Agents Awards for 2021. Our sales team have won Bronze for Estate Agent of the Year in Richmond and Bronze in the same award for TW9. Our lettings team have won the prestigious GOLD award for both Richmond and TW9. Over the moon is an understatement.

Back in September our three members of our lettings team took the Gold, Silver and Bronze for a clean sweep in Richmond for lettings in 2021. The allAgents People Awards for Outstanding Customer Experience are awarded every year across the UK to people who gain an exceptional level of customer feedback.

Whilst we don’t chase awards, we think that both our latest four wins and the awards for the individual team members help to underline our commitment as a truly independent estate agent to change perceptions of working with an estate agent, by constantly striving to improve our customer service and create a positive and memorable experience for all the clients we support. All 7 2021 awards are a great addition to the twelve Best Agent allAgents awards we have won over the last three years.

Delivering Great Service is at the Heart of What We Do

Putting our customers first has been at the centre of our ethos since we started in 1976. Our focus on delivering an outstanding customer experience has been recognised many times, achieving awards for best letting agent 8 times in a row. We are also very proud of achieving an overall 5-star rating on the allAgents site thanks to 305 5-star reviews left by our customers.

Parkgate Managing Director Jonathan Mills commented on these latest awards, “After a difficult trading time through the Pandemic for everyone, we are delighted to see so many local businesses bouncing back. After winning three lettings team awards this year, these latest four awards that recognise the quality of our service underline our long-term commitment to delivering great service.”

The allAgents Awards Recognise Excellence

allAgent’s is the UK’s largest customer property review website, and their free awards platform provides a unique opportunity for estate agents and their teams to be recognised for the level of service they achieve.

Essentially everyone on the allAgent’s directory can be automatically entered into the awards and scored on the quality of the reviews left by their customers. The sheer scale of the awards makes it the ‘UK’s largest free customer awards scheme for the property industry.’

To be eligible for an award, an agent must meet a ‘minimum review target of AllAgent’s 4-star band, which is an average rating of 3.5 or above’. Our three winners have won for the Richmond area based on the number and quality of the reviews that have been left by Parkgate clients.

So, What Makes Parkgate so Different?

As an Estate Agent covering Richmond, Putney, Twickenham, Mortlake and Sheen, Parkgate are an obvious independent choice because our level of local knowledge is second to none. Our range of services include property valuationsresidential salesresidential lettings and property management.

Our unique approach combines our experience, high levels of professional qualifications, local knowledge, and our commitment to putting our clients at the centre of everything we do. From in-house efficient property management to high quality marketing, our aim is simply to provide vendors and landlords with the best service possible.

Our fully trained team have a full in-depth knowledge of both property lettings and sales, putting our negotiators in the unique position of being able to offer excellent advice across all aspects of the property market.

And our team are well placed to let you know about the Richmond, Putney, Sheen and Mortlake area’s best bits. Their local ‘know how’ and lived experience will enable you to gain valuable insights into your new area and help you to settle in quickly.

Find Out More About our Sales and Lettings Teams

To find out about our services and experience our brilliant team for yourself, please get in touch with Parkgate Estates on 0208 940 2991.

If you are thinking of letting your property and would like to know how much it is worth, you can request a free and instant online valuation. Our award-winning team can help with all your property letting and sales needs.

Emre OvacıkEmre Ovacık
08:38 01 Sep 23
Very responsive, informative and always kind people. We didn't have much time, but they helped us with creating some time in their agenda and squeezing us in. We rented our place just in time, thanks to them.
Branka ObradovicBranka Obradovic
12:21 22 Feb 23
Parkgate has been my agent of choice for a number of years now and has secured good tenants for my properties. They are hard working, respond in a timely manner and best of all are always friendly rather than aggressive or overbearing, which is the case with many of their competitors.
Jorge RodriguezJorge Rodriguez
15:01 02 Feb 23
Excellent service throughout.We rented a property that they manage for 4 years.Parkgate team is very professional and approachable. Way better than dealing with a big agency, they offer a more personal approach, always available and willing to solve any issues.From the tenancy agreement to handing the property back, it has been a real pleasure working with them.
Catherine BrownCatherine Brown
12:16 30 Aug 22
I have had an eight year relationship with Parkgate, in fact they originally sold my flat to me 12 years ago in Putney. Their service and professionalism is unrivalled. They managed the leasing of my flat from 2014 and assisted me to negotiate the successful sale just now in 2022. Chris has been there throughout with an open door and no request too trivial to assist. Klaudia negotiated my sale and worked with amazing tenacity throughout. I would not hesitate to recommend Parkgate to anyone in the Putney/Richmond area, they know their stuff.
Ali ChampkinsAli Champkins
10:16 31 Jan 22
We have had a wonderful experience with Parkgate and would highly recommend them. Chris was brilliant on the valuation - what we liked is he was totally honest about our chances of selling and gave us the positives and negatives about our property (such as facing a council estate!). Other agents tend to just gush over the good bits which is great, but actually not that helpful.The selling process was great - we were given good feedback from the viewings and got the price we wanted within about 8 weeks.We really have nothing but praise for Klaudia and Chris, it's been really enjoyable, easy and stress free and we will be recommending Parkgate to all our friends in the area and our building.***** Thank you! *****