The Renters Rights Act represents one of the most significant overhauls of the private rented sector in England in recent decades. While much of the public conversation has focused on landlord obligations, the legislation also reshapes tenant rights in practical and measurable ways. The intention is not to favour one side over the other, but to create a clearer, more transparent system that balances security for tenants with lawful protections for landlords.
Understanding tenant rights renters reform changes is essential for anyone currently renting or planning to rent in the near future. From security of tenure and rent increase protections to strengthened property standards and redress systems, the reforms aim to modernise how tenancies operate.
This guide explains the key changes in a balanced and professional manner. It is provided for general informational purposes only and should not be interpreted as legal advice.
SECURITY OF TENURE CHANGES
A central pillar of the Renters Rights Act is the reform of tenancy structure and possession rules. Proposals include removing or significantly restricting Section 21 ‘no-fault’ eviction procedures and making periodic tenancies the default arrangement.
Under this model, tenants would no longer face automatic termination simply because a fixed term has ended. Instead, tenancies would continue on a rolling basis until the tenant chooses to leave or the landlord regains possession using a legitimate statutory ground.
Statutory grounds may include selling the property, landlord occupation, persistent rent arrears or serious breaches of the tenancy agreement. The process is intended to be evidence-based and clearly defined, reducing uncertainty for both parties.
Security of tenure does not mean tenants can remain regardless of circumstances. Rather, it means that possession must follow a structured and transparent process.
RENT INCREASE PROTECTIONS
Tenant rights renters reform also strengthens the framework around rent increases. Landlords are expected to follow statutory procedures when increasing rent, including formal notice requirements and defined timing rules.
This reduces the likelihood of sudden or informal rent adjustments. Tenants should receive clear written notice and have time to consider the proposed increase.
Where appropriate, tenants may have the ability to challenge excessive increases through established channels. The objective is not to freeze rents, but to ensure adjustments reflect market conditions and follow due process.
For a broader overview of how rent reform fits within the wider legislation, see Renters Rights Act guide.
PROPERTY STANDARDS AND DECENT HOMES STANDARD
The Act reinforces expectations that rental properties must be safe, warm and free from serious hazards. Alignment with the Decent Homes Standard means landlords must address structural disrepair, heating deficiencies, electrical safety and damp or mould risks.
Tenants have the right to live in accommodation that meets basic safety benchmarks. Where issues arise, landlords are expected to respond within reasonable timeframes.
Under Awaab’s Law, landlords must investigate reported health hazards such as damp and mould within 14 days and begin necessary repairs within 7 days once the issue has been confirmed.
Clear documentation of reported repairs, inspections and remedial works benefits both parties. Professional landlord compliance support can help ensure standards are consistently maintained: https://www.housing-ombudsman.org.uk/landlords-info/
Increased enforcement powers mean local authorities may take stronger action where serious hazards are ignored.
COMPLAINT AND OMBUDSMAN SYSTEM
Another key development under tenant rights renters reform is the strengthening of redress mechanisms. A mandatory landlord ombudsman scheme is proposed to provide independent dispute resolution.
This system allows tenants to escalate complaints relating to repairs, communication failures or procedural disputes without immediately resorting to court proceedings.
An effective ombudsman framework supports fairness and accountability while encouraging early resolution.
ENDING A TENANCY
Tenants retain the right to end a tenancy by providing appropriate notice. Under the updated framework, tenants have the right to provide at least two months’ notice, which overrides older tenancy agreement clauses that previously required shorter notice periods.
This offers flexibility for those relocating for work, study or personal reasons.
Landlords must rely on statutory grounds to regain possession. The removal of automatic fixed-term expiry means tenancy termination follows clearer evidential criteria.
Tenants remain responsible for complying with their contractual obligations during the notice period, including rent payments and property care.
ADDITIONAL TENANT PROTECTIONS
Tenant rights renters reform also introduces several additional protections designed to improve fairness within the private rented sector.
Rental bidding wars are now prohibited. Landlords and letting agents cannot accept offers above the advertised rent for a property. This measure is intended to prevent competitive bidding and improve transparency in high-demand markets.
Tenants also gain a new right to request a pet. Landlords must consider pet requests reasonably and respond within 28 days. Requests cannot be unreasonably refused.
The legislation also strengthens anti-discrimination protections. Blanket policies such as “No DSS” or “No Children” are no longer lawful and cannot be used when advertising or offering rental properties.
Stronger security of tenure may encourage longer-term residence in desirable neighbourhoods. Tenants may feel more confident committing to properties without concern over automatic fixed-term termination.
However, market-driven rent levels remain influenced by supply and demand. Understanding statutory protections helps tenants navigate negotiations more confidently.
HOW PARKGATE SUPPORTS FAIR AND TRANSPARENT LETTINGS
Parkgate supports fair and transparent lettings through structured management processes, clear communication and updated tenancy agreements aligned with renters reform.
We regularly update our Renters Rights Act guide to reflect legislative developments and ensure clarity for both landlords and tenants.
By maintaining professional standards and prioritising open dialogue, we aim to create stable tenancy relationships that work for both parties.
FREQUENTLY ASKED QUESTIONS
Can tenants stay indefinitely?
Periodic tenancies may continue without a fixed end date. However, landlords can regain possession using valid statutory grounds where appropriate.
Can tenants refuse viewings?
Tenants have the right to quiet enjoyment of the property. Reasonable access may be requested, but agreement between both parties is generally required.
What protections exist against unfair eviction?
Restrictions on no-fault eviction processes strengthen protection against arbitrary termination. Landlords must follow clearly defined statutory grounds and legal procedures.
Want to know more? Speak to one of our team on 020 8940 2991
Parkgate are a top end letting agent and property management provider. Their combined years of experience shines through in every interaction I have had as a tenant. I would consider them and their service throughout – very thoughtful, well organised and efficient. They come highly recommended thanks to Chris, Marc and Audrey.
I have worked with Jonathon and the Parkgate team for over 15 years. I have always found the them one of the most professional and friendly teams that I work with. I have worked with a lot of estate agents in Richmond and when I needed to rent out my own property in Richmond I had no hesitation in choosing Parkgate who provided a great service all the way through the process. On both professional and personal grounds I can highly recommend Parkgate to anyone needing property advice in Richmond.
I’ve recently completed on a flat purchase thanks in large part to Klaudia. This was a tricky purchase but was helped along by Klaudia’s professionalism. Will happily use Parkgate again
I’ve been working with Parkgate for over 3 years now, and they are easily one of the best agencies I’ve ever worked with. As a contractor, you get a proper look at how an estate agent actually runs behind the scenes, and these guys are the real deal.
They are completely honest and straightforward to deal with, which isn’t always easy to find in this industry. When a maintenance issue comes up, they handle it efficiently—no messing around or dragging their feet, they just want the job done right for their tenants and landlords.
Super professional, always pay on time, and just really good, genuine people to work with. If you’re looking for an agency you can actually trust, I can’t recommend them enough.
We’ve been tenants with Parkgate for close to 5 years and into our third tenancy renewal now. They’ve been nothing short of amazing and incredibly helpful. Being a family run business, they really do take care of their customers and there’s never this feeling that you talk to a different person every time you contact them, and that no one really cares. That’s how pretty much every chain agency in London works. Chris and his reliable team have always been super fast to respond, very happy to help and incredibly accommodating. I highly recommend Parkgate to anyone thinking of renting or buying.
It is a pleasure to work with Parkgate. They have supported us all the way through from booking our initial viewing all the way through to managing the rental we are in now. Mark Langham was so quick to help us with our application, provide feedback from landlord on our approval, and get us through the process to secure the tenancy.
Jonathan is our managing agent, and he regularly check in to see how things are going and are quick to respond with any issues. They have also scheduled maintenance and painting for us and have made recommendations and advocated on our behalf to the landlord for additional maintenance and improvements.
I’ve used Parkgate in Richmond for over 15 years now. They have always found excellent tenants for my properties. They never fail to be friendly, supportive and very professional. Any queries or concerns I may have are instantly responded to. Can highly recommend them.
I cooperate with the agency as a tenant and completely pleased with the service of its agents. They are always ready to help with any property issue as soon as possible, promptly reply and react to any kind of enquiry. Special thanks to Jola for her pleasant communication style!
We purchased a house recently with Parkgate by a perfect service. I was in contact with Jonathan and Klaudia who are really professionals. They were easy to reach, fast acting and especially fair and honest. They were so straight forward that we managed the completion within a very short period. I reached them so easy whenever I need to talk over the phone or in person. I will never forget Klaudia’s good luck to us at the first viewing of property. We decided to buy at that first day and all was done so fast. They carried out all paper works so smooth and clear. I would highly recommend Parkgate. Thanks again to Jonathan and Klaudia.
I live in St Margarets road Parkgate is the one of the absolute greatest estate agents. I’d like to thank you to Susie and Jola for all your help these past few months. Your hard work helped me to get my dream home, and I couldn’t be more grateful or excited about milestone. Thank you again for all your care and attention. You guys are the best!
Really pleased with Parkgate. They manage my flat in Richmond. Because they’re local they actually visit the flat regularly and use trusted local suppliers to deal with issues / maintenance etc. I find they are a reliable and easy agency to deal with, which reduces stress. Strongly recommend!
Very responsive, informative and always kind people. We didn’t have much time, but they helped us with creating some time in their agenda and squeezing us in. We rented our place just in time, thanks to them.
Parkgate has been my agent of choice for a number of years now and has secured good tenants for my properties. They are hard working, respond in a timely manner and best of all are always friendly rather than aggressive or overbearing, which is the case with many of their competitors.
Excellent service throughout. We rented a property that they manage for 4 years. Parkgate team is very professional and approachable. Way better than dealing with a big agency, they offer a more personal approach, always available and willing to solve any issues. From the tenancy agreement to handing the property back, it has been a real pleasure working with them.
I have had an eight year relationship with Parkgate, in fact they originally sold my flat to me 12 years ago in Putney. Their service and professionalism is unrivalled. They managed the leasing of my flat from 2014 and assisted me to negotiate the successful sale just now in 2022. Chris has been there throughout with an open door and no request too trivial to assist. Klaudia negotiated my sale and worked with amazing tenacity throughout. I would not hesitate to recommend Parkgate to anyone in the Putney/Richmond area, they know their stuff.
We have had a wonderful experience with Parkgate and would highly recommend them. Chris was brilliant on the valuation – what we liked is he was totally honest about our chances of selling and gave us the positives and negatives about our property (such as facing a council estate!). Other agents tend to just gush over the good bits which is great, but actually not that helpful.
The selling process was great – we were given good feedback from the viewings and got the price we wanted within about 8 weeks.
We really have nothing but praise for Klaudia and Chris, it’s been really enjoyable, easy and stress free and we will be recommending Parkgate to all our friends in the area and our building.